Whalebird is taking a break and will be back to work on the 1st of August.
Orders within NZ are FREE and are sent via Courier post and can be expected to arrive within 1-3 working days.
Overseas can be sent via uninsured airmail to anywhere in the world for a flat rate of $12 (NZ) and will arrive within 5-10 working days. Please be aware we can not be held liable for any uninsured parcels that do not reach their destination.
Alternatively overseas parcels can be sent via tracked and insured airmail to anywhere in the world for a flat rate of $35 (NZ) and will arrive within 2-5 working days.
REFUNDS & EXCHANGES
It is our job to make sure that you are entirely happy with your purchase. Therefore if there should be a fault or a problem with the quality of your jewellery we will happily refund or exchange the item.
For ring purchases, please take care to order to correct size, as there will be a charge of $15 plus the cost of return postage to resize your order.